Email is a fantastic tool - but in some cases it
is still unreliable & your mail transmissions can fail for a wide
variety of reasons.
Do not assume because you have hit the "send" button - that
your Email always arrives at it's destination. Technology is simply not
100% reliable at this point on time.
There are numerous reasons why you may have problems with Email transmissions
to this award & our company.
1. Spam control
We have very strict spam reduction policies & we BLOCK Email from
all networks that send us SPAM.
The most common havens for spammers are free web based Email services
- so if you are using one of these services to submit your application
- you may experience problems.
Our advice is to send your award submission using the Email service provided
by your ISP - not a free Email service.
2. Poor Form Facilities
Some ISP's do not provide very good support for form transmissions &
thus we may receive only a blank Email from you - without the details
of your application.
If you have had previous troubles using forms with your ISP - it is best
to apply using simple Email instead of completing the online application
form.
3. Wrong Dates
To avoid Y2K problems - many individuals seem to have reset the date on
their computers - hoping that would be a simple fix.
Problem is that your Email may automatically get filed among old
mail that is out of date. We may not detect this as we receive thousands
of Emails each week & the task of managing it all is a very big job.
Our advice is to reset your computer to the correct date before sending
us mail.
4. Server Crashes
If a network provider has a computer crash - it is possible that Email
will be lost without warning. In such circumstances, it is highly unlikely
that you/we would be notified of lost Email as a result of a computer
crash.
lf in doubt - resend your mail after a reasonable period of time.
These are just a few of
the major problems that can cause failures in Email services - there are
many more reasons while Email can fail to arrive at it's intended destination.
So please do not go crazy because we do not respond to your Email - we
may never have received it in the first place.
